Back Office

Back Office

Solid Back office operations through an experienced and skilled team. STS helps the organizations to achieve more productivity and cost efficiency in an effective way to take care of customers’ needs.

Process Consultancy
  • Current Process analysis
  • Process objectives definition
  • Optimized Process model
  • Process Transformation
  • Deviations and corrective action
  • Business Process Documentation
Orders Processing and Verifications
  • Service / Sales Orders (Document verification)
  • Processing Automated Orders
  • Monitoring reports and action required
  • Tailored process flow management
Digital Filing, Recording and Hosting
  • Document Validation
  • Information Capture
  • Indexing
  • Digitalization
  • Backup and data center management
  • Customer records management (Digital Platforms Implementation)
Enhanced Performance Reports
  • Financial: sales, profits, revenue.
  • Non-financial quantitative: percentage of product rejects, volume of sales, number of complaints.
  • Non-financial qualitative: reputation, effectiveness, customer satisfaction, staff morale, innovation.
Staff/ Team Monthly Dashboards
  • We offer an advanced analytics tool that displays important HR metrics using interactive data visualizations. This helps a company or an organization to improve their recruiting processes, optimize the workplace management as well as to enhance the overall employee performance.
Advanced CRM Solutions

Our CRM customized solution provides below tailored modules for your business:

  1. Accounts
  2. Calendar
  3. Calls
  4. Clients
  5. Contacts
  6. Sales
  7. Documents
  8. Emails
  9. Meetings
  10. Opportunities
  11. Projects
  12. Reports
  13. Tasks

Responsive layout feature Customizable frontpage feature Customizable menu feature Advanced Search feature Real Time business reports

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Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)

Get a quote